Workflow
Collect permitted operational signals, describe an incident and propose a runbook step. Begin with read-only diagnosis. Add actions only when their permissions, approvals and rollback have been tested.
Platform requirements
Tool identity, scoped credentials, reliable state, observability and safe repeat handling. A long-running task needs checkpoints and a clear definition of what happens after interruption.
Pilot evidence
Test false alarms, stale state, partial execution and unavailable dependencies. Measure reviewed incident work and recovery behaviour, not an assumed autonomous resolution rate.
Keep the commercial boundary clear
This is an illustrative workflow for discussion. No customer results, integrations, regulatory approval or automated service are claimed. The organisation operating a future implementation must establish permissions, safety, quality and support.